SupportAccount & BillingManaging Your Account and Billing

Account & Billing

Managing Your Account and Billing

Written by VibeMonitor Support Team·4 min read·Updated February 2026

This guide covers how to view and manage your Beryl subscription, update payment details, manage workspace members, and cancel if needed. All billing is handled securely through Stripe - Beryl does not store your payment card details directly.

Viewing your current plan

Navigate to Settings → Billing to view your current plan, the number of services included, usage against your plan limits, and your next billing date.

Beryl offers two plans:

  • Free - A limited number of apps under test and a standard weekly usage allowance. Ideal for evaluating Beryl or small teams getting started.
  • Pro - Higher limits on the apps you can test, a larger usage allowance, and access to advanced features including scheduled runs and run diffs. Billed monthly via Stripe.

Upgrading to Pro

  1. Go to Settings → Billing → Upgrade to Pro.
  2. Enter your payment details in the Stripe checkout form. We accept Visa, Mastercard, and American Express.
  3. Your upgrade takes effect immediately. You will receive a receipt by email from Stripe.

Updating payment information

To update your credit card or billing email, go to Settings → Billing → Manage payment method. This opens the Stripe customer portal where you can update your card, view past invoices, and download receipts.

Managing workspace members

Workspace Admins can invite, remove, and change the roles of team members from Settings → Members.

  • Inviting a member: Click Invite member, enter their email, and select a role. They will receive an invitation email valid for 7 days.
  • Removing a member: Click the three-dot menu next to the member and select Remove from workspace. This immediately revokes their access.
  • Changing a role: Click the three-dot menu and select Change role to switch between Admin and Member.

Important: When an employee leaves your organisation, remove them from the Beryl workspace promptly. This prevents them from accessing your test projects and run history or triggering test runs after their departure.

Cancelling your subscription

You can cancel your Pro subscription at any time from Settings → Billing → Cancel subscription. Cancellation takes effect at the end of your current billing period. You will retain Pro access until that date and will not be charged again.

After cancellation, your workspace automatically moves to the Free plan. Services and data above the Free plan limits will be read-only. No data is deleted - you can reactivate at any time.

If you would like to cancel and request deletion of your workspace data, email [email protected].

Billing questions

For any billing queries - including refund requests, invoice corrections, or questions about charges - contact us at [email protected]. We respond within one business day.

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